Payment

Payment Policy

The Ordinary organizes its rules on currency, payment methods, and refunds in the following sections. This page applies specifically to theordinaryw.shop.

currency and methods at The Ordinary
The following currency and methods guidance applies to the The Ordinary storefront at theordinaryw.shop. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinaryw.shop or 3102274441.

Details from The Ordinary on refunds and payment help
The Ordinary publishes this refunds and payment help guidance for customers using theordinaryw.shop. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Details from The Ordinary on secure processing
Customers using theordinaryw.shop can rely on the following The Ordinary guidance about secure processing. USD is the currency used for all prices and charges. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

billing checks at The Ordinary
For purchases made through theordinaryw.shop, The Ordinary applies the following guidance on billing checks. Encrypted payment information is handled by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

The Ordinary: currency and methods
This currency and methods section covers orders and visits through theordinaryw.shop for The Ordinary. About Credit/Debit Card

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryw.shop
Phone: 3102274441
Physical address: 967 Memorial Dr E, Ahoskie, North Carolina, 27910, United States